Knowledge Base

Guide to Improving Email Deliverability at Dragon Web Host

Email deliverability is a critical aspect of managing your online communications, and at Dragon Web Host, we understand how frustrating it can be when your emails end up in the dreaded spam folder. There are several reasons why this may happen, and we’re here to help you navigate through possible solutions. Here’s an expanded guide to identifying and fixing common issues that can prevent your emails from reaching your recipients' inboxes.

Common Reasons for Email Deliverability Issues

Incorrect DNS Records: Ensure that your domain’s DNS records are correctly configured. This includes SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance) records. These records help legitimate email senders and prevent spoofing.

Poor Sending IP Reputation: If your sending IP address has been flagged for sending spam or malicious content in the past, it can affect your current email deliverability. Check your IP against common blacklists to see if it’s being blocked or marked as suspicious.

Domain Reputation: Similar to IP reputation, your domain name also has a reputation score. If your domain has previously been associated with spam activities, this may impact your ability to deliver emails successfully. Consistently practicing good email hygiene can help improve your domain reputation over time.

User Reports: If recipients frequently mark your emails as spam, this adverse feedback directly impacts your sender reputation. Always ensure that your emails provide value and include a clear option for unsubscribing to minimize negative reports.

Suspicious Attachments: Sending attachments that are flagged as suspicious or contain executable files can trigger spam filters. Whenever possible, try to share files via trusted cloud services or ensure that attachments are in common formats like PDF or images, and always scan for viruses.

Content Spam Triggers: Certain phrases or keywords can trigger spam filters. Avoid using overly promotional language, excessive exclamation points, or other common spammy patterns in your subject lines and email content.

List Quality: Ensure that you’re sending emails to a clean list of subscribers who have opted-in to receive your communications. Regularly update your lists to remove inactive or invalid email addresses.

Email Volume and Frequency: Sudden spikes in email sending volume can be a red flag for spam filters. Maintain a consistent sending pattern to avoid being flagged as spam.

How to Diagnose Your Email Deliverability Issues

To accurately diagnose the reason why your emails are landing in the spam folder, we recommend using tools like mail-tester.com

This user-friendly website allows you to:

  • Test Your Emails: Send your email to the unique address provided by the tool.
  • Receive a Score: Mail-tester will evaluate your email and give you a score out of 10 based on various parameters.
  • Identify Issues: It will highlight specific issues such as DNS configuration problems, spammy content, or attachment concerns.
  • Follow Recommendations: You’ll receive actionable tips on how to address identified issues, improving your chances of reaching your recipients’ inboxes.

For optimal results, always aim for a perfect score of 10 out of 10!

Final Tips

  • Regularly Monitor Your Reputation: Use services such as SenderScore.org or BarracudaCentral.org to keep tabs on your sender reputation.
  • Stay Informed: Follow best practices for email marketing and deliverability, keeping up to date with the evolving landscape of email authentication and spam detection technology.
  • Contact Support: If you're experiencing persistent issues, don’t hesitate to reach out to our support team at Dragon Web Host. We’re here to assist you in optimizing your email setup and improving your overall deliverability.

By following these guidelines, you can enhance your email procedures and significantly reduce the likelihood of your messages being marked as spam.
Happy emailing!

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